How will my scarf be wrapped? Scarves are neatly wrapped in tissue paper and placed in a cardboard gift box. This is bubble wrapped and mailed in a cardboard mailing box.
How much will postage and packaging cost? The flat-rate UK delivery charge is £4 for the first item, and an extra 50p for each item thereafter. Items are sent using Royal Mail's Signed For Second Class service. Delivery to Europe is £9 for a single item, and an extra £1 for each item thereafter. Items are sent using Royal Mail's International Tracked and Signed service. Currently I only offer delivery within Europe. If you're based elsewhere and would like to make a purchase, please get in touch and I'll send you a delivery quote directly.
How long will it take to receive my parcel? Unless your scarf has been made-to-order I will post all orders within 5 working days. Please add 2-3 working days for UK postage and 5-10 working days for delivery to Europe. If you need your scarf more quickly email me and I'll do everything I can to get it to you as soon as possible.
Returns I really hope that you love your new scarf but, if for any reason you change your mind, you may return any unused item in the original packaging within 14 days of receiving your order for a refund or exchange. Please note that I can only refund the cost of the items, return postage will be the buyer's responsibility. Contact me for my return address and I'll send you more details.